About Lampbloom

Lampbloom offers solar garden lights, indoor lamps, and decorative string lights for every home. We provide free worldwide shipping to help you light up your space.

Who We Are

Lampbloom is operated by HYGGO PTY LTD (ABN 26 680 569 653), based in Melbourne, Australia. We sell internationally, bringing quality lighting solutions to shoppers around the world.

Our Products

We specialize in three main categories of lighting:

• Solar Garden Lights: Most feature built-in rechargeable batteries that charge during the day. Many are designed with waterproof materials for outdoor use.
• Indoor Lamps: Table lamps typically plug into a standard wall outlet or use USB connections.
• Decorative String Lights: Available for both indoor and outdoor settings, depending on the specific product design.

Shipping and Delivery

We offer free standard tracked shipping to every country we deliver to. You can see the full list of supported countries at checkout. Prices are shown and charged in your local currency.

• Processing Time: Orders are processed in 1–3 business days. We place your order with our supplier partner, who packs it and hands it to the carrier.
• Delivery Time: Most orders arrive within 7–15 business days. Some countries and remote areas may take up to 20 business days.
• Tracking: You will receive a tracking number by email when your order ships. Tracking updates may take 2–3 business days to appear after dispatch.
• Multiple Items: If your order contains several items, they may arrive in separate parcels.

Please check your shipping address carefully before placing an order. We are not responsible for parcels sent to an incorrect address entered by the shopper. If an item cannot be delivered to your address, we will inform you within 1 business day and refund that item in full.

Customs and Taxes

In many countries, VAT or GST on imports is included in the price shown. In some countries, such as Canada, sales tax is shown and added at checkout. For other destinations, any import duties or taxes are set and collected by the destination country upon delivery.

Returns and Refunds

We want you to be happy with your purchase. Our return policy is designed to be clear and fair.

• Change of Mind: Unused items in their original packaging can be returned within 14 days of delivery. To start a return, email us with your order number. The shopper pays return postage for change-of-mind returns. There is no restocking fee.
• Non-Returnable Items: Used or assembled items, items with broken hygiene seals, and personalised items cannot be returned for a change of mind.
• Faulty, Damaged, or Wrong Items: Email us within 14 days of delivery with your order number and photos. We will refund you in full or send a replacement at no cost to you.
• Refund Process: Refunds are issued to the original payment method within 3 business days after the return arrives. Please note that your bank or PayPal may take 5–10 business days to show the funds in your account.
• No Exchanges: We do not offer direct exchanges. Please return the item for a refund and place a new order if you wish.

If your order has not arrived after 20 business days from the order date, please contact us. We will either re-send the item or refund you in full.

Payment Methods

We accept Visa, Mastercard, American Express, and PayPal. Payments are processed securely by Stripe and PayPal. We never see your full card numbers. Payment is taken when the order is placed. We do not offer buy now, pay later services such as Afterpay or Klarna. If a payment is declined, please try another card or PayPal, or contact us for assistance.

Contact Us

We are here to help. You can reach us by email at [email protected] or via the contact form. Please include your order number when writing about an order. We reply within 1 business day. We do not have a published phone line.

Consumer Rights

The mandatory consumer protection laws of your country always apply in addition to these policies. This page does not limit any statutory rights you have as a shopper in your own country.